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Synergy Group... Privacy Policy and GDPR

Your Privacy and GDPR Compliance

When you supply any personal information to Synergy Group Solutions Ltd we have legal obligations towards you in the way we use this data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to Synergy Group Solutions Ltd will only be used within Synergy Group Solutions Ltd. Your information will only be disclosed where we are obliged or permitted by law.

As we are a shipping, freight and employment company we generally do not deal with consumers directly but some of our clients are sole traders or individuals who have engaged our services. We hold the right to retain the personal name, email, telephone, and postal address of any such clients for the purposes of operating our business effectively and any such personal data will be held by Synergy Group Solutions securely as long as that individual remains a client. Any data held on ex-clients will be held on file for up to 5 years unless otherwise instructed by the individual or client, and thereafter destroyed.

Applicants and Employers for positions advertised on the Synergy Group website should understand that any/all information transmitted through the Synergy Group Solutions website is done securely and passes through no systems that are not directly in control of authorised personell to deal with said information. 

Synergy Group Solutions Ltd is registered with Companies House – No.08987311.

Meeting our GDPR obligations

 

The General Data Protection Regulations (GDPR) have been introduced to ensure that any business you deal with, treats your personal data with respect and are open and transparent about what they do with it.

At Synergy Group Solutions, we are committed to maintaining the trust and confidence of our clients and visitors to our website. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

Our full GDPR Privacy Policy is available from our data controller on request. Please use our contact form.

Types of data we collect

 

Website Cookies

Our websites use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites. This includes information about pages viewed, products purchased and the customer journey around our websites

Google Analytics

When someone visits www.synergygroupsolutions.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our e-newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer at simon.pickerell@synergygroupsolutions.co.uk

Third Parties
We will not share your details with anyone outside of Synergy Group Solutions.

Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 18 June 2019.

Access to your personal information
You have the right to request a copy of the personal information that Synergy Group Solutions Ltd holds about you and to have any inaccuracies corrected. Please address requests to the Data Protection Officer (Simon Pickerell) and send by post to our office address:

Synergy Group Solutions

Unit 5
Central Court
Finch Close
Nottingham
NG7 2NN

or via email to simon.pickerell@synergygroupsolutions.co.uk

Get in Touch

0115  7842 814
info@synergygroupsolutions.co.uk

 

Our Office

Unit 5
Central Court
Finch Close
Nottingham
NG7 2NN

 

Sectors we cover

Freight
Storage

Terms & Privacy

Terms & Conditions
Privacy Policy - GDPR

Location

Unit 5
Central Court
Finch Close
Nottingham
NG7 2NN