Service Maintenance - 24/7 Support & Compliance
From critical emergency callouts to Planned Preventive Maintenance (PPM) schedules, we ensure your building remains safe and operational.
Reliable M&E Support When you need it most
24/7 EMERGENCY RESPONSE
We provide day-and-night support with engineers typically on-site within four hours across the South. We give you peace of mind that help is always available for critical failures.
PLANNED MAINTENANCE (PPM)
Tailored schedules (monthly, quarterly, or annual) to maintain compliance and system reliability. From EICR and PAT testing to fire alarm servicing, we prevent unexpected breakdowns.
MULTI-DISCIPLINARY TEAM
Our team includes fully qualified specialists in Electrical, Plumbing, Heating, AC, and Fire Systems. We resolve complex issues quickly across multiple trades in a single visit.
REACTIVE & GENERAL WORKS
For non-urgent repairs and planned improvements. We handle day-to-day tasks, like installing sockets, lighting upgrades, or fault finding, without the need for a full project contract.
Comprehensive Compliance & Testing
Electrical Compliance We ensure your electrical systems are safe and certified. Our PPM schedules include Electrical Installation Condition Reports (EICR), PAT testing, and mandatory emergency lighting testing to keep your building compliant with current regulations.
Fire & Safety Systems Safety is paramount. We provide full testing and servicing for fire alarms, fire extinguishers, and intruder alarms, alongside professional fire risk assessments to ensure your property meets all safety standards.
Mechanical & Hygiene Beyond electrical, we manage your building’s health. Our services include Legionella testing, water hygiene services (including schematics), and refrigeration servicing, providing a complete compliance solution under one roof.
All works are supported by clear reporting and certification. To discuss a PPM contract, contact Synergy Group Solutions today.
Flexible and Reactive Support
Day-to-Day Improvements We handle the small but essential tasks that keep your building running smoothly. From installing additional sockets and power points to replacing faulty taps or trouble shooting heating systems, we help you make incremental improvements without the need for a full refurbishment project.
Fault Finding & Repairs Our engineers are available for non-urgent callouts to investigate faults and carry out minor repairs. Whether it’s a tripping circuit or a broken fixture, we provide a responsive service to resolve issues efficiently.
Regional Coverage With a significantly expanded Service Maintenance division, we provide reliable, compliant support to customers across the South of the UK. We are your dependable partner for everything from critical emergencies to routine upkeep.
To discuss a maintenance agreement or book a job, contact Synergy Group Solutions.
We're Here to Help
Have any questions? Give us a call and we can sort you out with a consultation.
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Our Accreditations
We adhere to the highest standards of safety and quality, ensuring every project meets regulatory compliance and client expectations.
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Frequently Asked Questions
What size properties do you typically work on?
We operate across both the high-end residential and commercial sectors.
For residential projects, our expertise lies in luxury properties ranging from 5,000 to 20,000 square feet, including bespoke new builds and listed homes.
For commercial clients, we handle office and retail spaces of all sizes. Our Service Maintenance division provides ongoing support and compliance testing for both residential estates and commercial facilities.
Do you handle both electrical and mechanical packages?
Yes. We provide a turnkey solution that covers power, lighting, AV, heating, cooling, and ventilation.
By managing both disciplines, we ensure full coordination, fewer clashes on-site, and a single point of responsibility for the client.
Do you offer ongoing maintenance contracts?
Yes, we provide tailored Planned Preventive Maintenance (PPM) schedules for both commercial businesses and private residences.
Our contracts are designed to meet your specific compliance needs, covering EICR testing, fire alarm servicing, emergency lighting, and general repairs, ensuring your property remains safe and operational year-round.
Do you work directly with architects and interior designers?
Yes. We are used to working collaboratively with design teams.
We ensure that all technical infrastructure, from shadow gaps to thermostats, is installed discreetly and aligns perfectly with the interior design intent.
Do you offer maintenance after the project is complete?
Yes. We provide tailored maintenance packages (PPM) to ensure your systems remain safe, efficient, and compliant long after handover.
We also offer a 24/7 emergency callout service for our contract clients.
How do you ensure privacy and discretion?
We understand the nature of high-end residential work.
Our team is fully vetted, uniformed, and trained to work with absolute discretion and cleanliness, respecting the privacy you need at all times.